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Tailor

Job Details

Locations	United States/NY/New York
Brand	Zegna
Contract type	Permanent Job
JOB FUNCTION	Other/Other

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Tailor

CompanyID (accounts for anonymous companies) 693,176

ABOUT ZEGNA

The global leader in luxury menswear, ZEGNA was founded in the Italian Alps in 1910. Part of the Ermenegildo Zegna Group, the brand remains true to the values of its visionary Founder, Ermenegildo Zegna, who believed in creating world-class fabrics in harmony with both nature and local communities—a philosophy embodied by Oasi Zegna, the home of our values. The inspiration behind the brand’s values, Oasi Zegna, continues to guide everything we do at ZEGNA — from supporting our more than 5,000 people to fostering a culture of growth, where craftsmanship and innovation are core elements of our learning processes and long-term growth strategy.

YOUR ROLE AT ZEGNA

As Tailor for ZEGNA, you will provide the highest-level alterations service to all customers.

Reporting directly to the General Manager, you will contribute to the overall sales success, supporting the teams’ requests with exceptional tailoring skills, knowledge and experience of materials and sewing techniques.

This role is based in our Brookfield Place boutique.

HOW YOU BRING IT TO LIFE

Serve as an ambassador of the brand by presenting to every client the details of each garment when being fitted.
Produce work to the highest quality with a desire to learn and improve in areas where growth is necessary.
Monitor and take ownership of the quality of all apparel which leaves the Tailor Shop to ensure they meet the quality standards of ZEGNA.
Ensure clients are receiving highest level of customer service with respect to alterations and that ZEGNA customer service standards are upheld.
Communicate any potential issues within the Tailor Shop daily with the General Manager
Analyze and generate solutions along with the General Manager
Work with Customer Advisors to resolve customer-related issues.
Ensure the expected progress and timing for all the reparations of clothing are communicated accurately and in a timely manner.
Comprehensive understanding of garment construction, and pattern-making skills

WHO YOU ARE:

Tailor skills and knowledge; fitting experience is necessary.
Excellent technical tailoring skills
Accuracy, attention to detail, reliability
Resolution-oriented mindset
Strong communication skills
Customer-centric mindset

COMPENSATION:

The pay range for this position ranges from $40-$45/hr. The rate of pay offered will be dependent upon candidates' relevant skills and experience.

NATURALLY IN ZEGNA

Joining us means stepping into a world of excellence, where the uniqueness of our authenticity is rooted in the talents of our people, who together contribute to weaving a story of innovation and craftsmanship. You will become part of an ongoing journey of development, uncovering your talents while contributing to a proud legacy and a vibrant tomorrow.

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Contribute to our proud legacy, and shape our vibrant future, as what makes you, makes Zegna.

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