MENU

EN

IT
ZH
JA

Back

Group

Overview
Our Governance

Brands

Zegna
Thom Browne
Tom ford fashion
Our Filiera

Commitments
Sustainability Documents
Oasi Zegna

CAREERS

People
ZEGNA
Thom Browne
Our Filiera
Investors
Media

Close

JOBS

Working at Zegna
Career Areas
Locations
FAQ
JOBS

Assistant Store Manager

Job Details

Locations	Saudi Arabia/Riyadh
Brand	Zegna
Contract type	Permanent Job
JOB FUNCTION	Sales Channels & Retail Excellence/Retail

Share with LinkedIn

Assistant Store Manager

CompanyID (accounts for anonymous companies) 693,176

JOB CONTENT

As a Zegna Assistant Store Manager you will support the Store Manager in all the activities related to store business objectives, including sales development, staff management and operational activities. You will cultivate a genuine customer-centric culture gaining a deep understanding of the client, ensuring personalized service levels and building authentic and lasting relationships. You will be a dynamic and inspiring leader building an energized, accountable and effective team.

FUNCTIONAL RESPONSIBILITIES

Achieve individual daily, weekly, monthly and yearly sales and KPI's targets while ensuring a warm and personalized customer experience.
Support the Store Manager in preparing and executing the Morning Briefing, translating store KPI's into action plans for the team.
Actively support the team on the sales floor to optimize productivity; actively coach the team to enhance individual performance.
Provide accurate and effective staff schedules to Store manager by analysing the traffic trends to ensure the adequate floor coverage
Collaborate with Store Manager and local Marketing and CRM to develop and implement localized clientelling initiatives to generate new and activate lapsed clients.
Implement and supervise the execution of the Selling Flow.
Create a warm and friendly store environment aligned with our casual luxury brand. Develop "story telling" capabilities within the team to ensure the highest level of customer connection.
Ensure that client outreach is personalized and aligned with personal interests, lifestyle, etc.
Monitor periodic CRM/Marketing KPI's and reporting to capture meaningful customer data for building relationship and ensuring the appropriate customer data collection through the appropriate tools.
Communicate information related to Company/Region priorities and goals and nurture a positive and dynamic internal environment.
Embrace and promote change and transformation and actively inspire others to do the same.
Facilitate the on-boarding plan for every new employee.
Provide regular individual feedback (daily/weekly/monthly).
Coach store team to develop competencies and support their growth; ensure training program deployment.
Motivate and engage the team by maintaining high performance standards.
Support the Store Manager in identifying training needs and ensuring the implementation of training activities
Is aware of the employees’ problems and takes any actions to help problem solving, informing Store Manager and HR
Work with Store Manager to provide effective feedback on products and collections and keeping up to date on stock situation, consolidation and transfers
Ensure the implementation of VM guidelines, in collaboration with Store Manager and VM, to ensure interior and exterior image.
Ensure the implementation of Company guidelines in terms of store experience (team grooming, music, video, food and beverage etc.) and store maintenance.
Support Store Manager in planning and organizing the team ‘s attendance to product trainings and in achieving trainings' goals
Ensure the store team adheres to guidelines policies and procedures in all areas of operational activities and inform Store Manager of any non compliant aspect.
Sponsor, execute and supervise the adoption of the Zegna Code of Ethics.
Supervise the logistic procedures and the stock management.
In collaboration with Store Manager, ensure the adoption of H&S regulations and the attendance of the store team on H&S specific training courses.
Ensure and supervise the usage of digital services to increase business opportunities and virtual sales and to improve customer service

Education/ Qualification

Graduate in any discipline with tertiary qualifications in sales.

Experience

5 to 7 years’ experience in high end fashion industry preferably involving direct sales.

Functional Skills & Specific Knowledge

Excellent communication and interpersonal skills
Good command of spoken and written English essential
Knowledge of other languages including Arabic/Italian advantageous
Pleasant personality and good grooming
Computer literate with knowledge of basic accounting procedures
Ability to take ownership of the business

COMPETENCIES

Achievement Drive
Building Relationships
Empathy
Influencing
Serving Customers
Team Working
Conceptual Thinking
Developing Potential
Driving Performance
Leadership

Related Positions

Contribute to our proud legacy, and shape our vibrant future, as what makes you, makes Zegna.

VIEW OPEN POSITIONS

Store Style Advisor - Courchevel (Winter Seasonal)

Sales Channels & Retail Excellence/Retail

,

Consumer Excellence Specialist

Sales Channels & Retail Excellence/Retail Excellence

,

,

Learning & Development Coordinator

Corporate and Staff Functions/Human Resources

,

Sales Channels & Retail Excellence/Sales

,

,

Retail Merchandiser RTW

Merchandising & Planning/Merchandising & Planning

,

Client Development Manager, West Coast

Sales Channels & Retail Excellence/Retail Excellence

,

Style Advisor O. La Roca

Sales Channels & Retail Excellence/Sales

,

Style Advisor (Portuguese speaker)

Sales Channels & Retail Excellence/Retail

,

Seasonal Sales Assistant

Sales Channels & Retail Excellence/Retail

,

Style Advisor ECI Marbella

Sales Channels & Retail Excellence/Sales

,

Store Style Advisor - Maternity Leave

Sales Channels & Retail Excellence/Retail

,

Runner - Lugano (Part Time 80%)

Sales Channels & Retail Excellence/Retail

,

Runner Milano Montenapoleone

Sales Channels & Retail Excellence/Sales

,

Store Style Advisor (Part Time) - Serravalle

Sales Channels & Retail Excellence/Sales

Serravalle Scrivia

,

Regional Made To Measure Manager, South & Central (Based in Texas or Miami)

Sales Channels & Retail Excellence/Retail

,

Regional Made to Measure Manager, South & Central (Based in Texas or Miami)

Sales Channels & Retail Excellence/Retail

,

ACCOUNTING SPECIALIST

Corporate and Staff Functions/Finance & Control

,

General Manager (Montecito, CA)

Sales Channels & Retail Excellence/Retail

,

Junior HR Controller EMEA

Corporate and Staff Functions/Human Resources

,

Corporate and Staff Functions/Human Resources

,

Junior Illustrator

Style & Creative Design, Visual Merchandising and Store Planning/Style & Creative Design

,

Store Style Advisor - Vienna (Fixed Term)

Sales Channels & Retail Excellence/Retail

,

Work Organization Internship

Internship/Internship

,

Sales Assistant

Sales Channels & Retail Excellence/Retail

,

Store Style Advisor - Roermond (Fixed Term)

Sales Channels & Retail Excellence/Retail

,

Raw Materials Logistics Specialist

Product Development, Manufacturing, End-to end Supply Chain/Logistics

,

Designer Intern

Style & Creative Design, Visual Merchandising and Store Planning/Style & Creative Design

,

Store Style Advisor - Bicester

Sales Channels & Retail Excellence/Retail

,

Style Advisor - Courchevel

Sales Channels & Retail Excellence/Sales

,

Consumer Value Project Specialist

Sales Channels & Retail Excellence/Retail Excellence

,

Campus Ambassador Program

,

Assistant Store Manager Montenapoleone

Sales Channels & Retail Excellence/Sales

,

STORE STYLE ADVISOR - Malpensa ( Summer Support)

Sales Channels & Retail Excellence/Sales

,

TRAVELLING KNITWEAR TECHNICIAN

Product Development, Manufacturing, End-to end Supply Chain/Manufacturing

,

Store Style Advisor - London New Bond Street

Sales Channels & Retail Excellence/Retail

,

IT Omnichannel Digital Applications & EComm Project Manager

Corporate and Staff Functions/Information Technology

,

Facility Specialist & ASPP

Corporate and Staff Functions/General Services

,

Brand Marketing Coordinator

Marketing, Brand Communication & Digital Media/Marketing & Digital

,

Assistant General Manager

Sales Channels & Retail Excellence/Sales

,

Facility specialist

Product Development, Manufacturing, End-to end Supply Chain/Manufacturing

,

Store Style Advisor - London Harrods

Sales Channels & Retail Excellence/Retail

,

Product Developer Intern, Shoes&LA

Product Development, Manufacturing, End-to end Supply Chain/Product Development

,

Store Style Advisor Fiumicino Airport

Sales Channels & Retail Excellence/Sales

,

Store Style Advisor Fiumicino Airport

Sales Channels & Retail Excellence/Sales

,

AS400 ACADEMY (6 months internship)

Internship/Internship

,

Style Advisor Montecarlo

Sales Channels & Retail Excellence/Sales

,

Store Style Advisor - Panamá

Sales Channels & Retail Excellence/Sales

,

Sales Channels & Retail Excellence/Sales

,

Work organization Internship (time and methods)

Internship/Internship

San Pietro Mosezzo

,

Operations Associate

Sales Channels & Retail Excellence/Retail

,

Sales Channels & Retail Excellence/Retail

,

IT Oracle EPM Senior Business Analyst

Corporate and Staff Functions/Information Technology

,

Visual Merchandising Project Manager

Style & Creative Design, Visual Merchandising and Store Planning/Visual Merchandising

,

Senior Store Customer Advisor (Dubai Mall)

Sales Channels & Retail Excellence/Sales

,

Style Advisor - ECI Diagonal

Sales Channels & Retail Excellence/Sales

,

Corporate and Staff Functions/Finance & Control

,

Assistant Store Manager

Sales Channels & Retail Excellence/Retail

,

Zegna - Turkey - Senior Style Advisor

Sales Channels & Retail Excellence/Retail

,

Product Manager Intern

Product Development, Manufacturing, End-to end Supply Chain/Product Development

,

Consolidated Accounts Specialist

Corporate and Staff Functions/Finance & Control

,

Bespoke Business Development Manager

Sales Channels & Retail Excellence/Sales

,

Shoes Designer Intern

Style & Creative Design, Visual Merchandising and Store Planning/Style & Creative Design

,

Style & Creative Design, Visual Merchandising and Store Planning/Style & Creative Design

,

Store Customer Advisor

Sales Channels & Retail Excellence/Sales

email

email

email

language English

sitemap

Corporate Governance
Sustainability
Brands
Careers
Investors
Latest News

Brands

Zegna
Thom Browne
Luxury Textile Laboratory Platform

GROUP SITES

Zegna
Thom Browne

legal

Code of Ethics
Privacy&Policy
Cookie Policy
Terms & Conditions

Ermenegildo Zegna N.V., Amsterdam, P.IVA 00154990022 PEC. zegna.holditalia.spa@legalmail.it

Cookie policy

x

We use technical cookies, that are always enabled and necessary for the website to work correctly, and analytic and profiling cookies, including third party ones, to allow us to measure the usage and performance of the web site and send advertising, including targeted advertising. To accept all cookies, click «Accept». To manage or disable cookies click on «Manage». To refuse all cookies and close the banner click on «x»; in this case you can continue to navigate the site and only technical cookies will be used. If you would like to learn more, please read our Cookie Policy

Manage

Accept