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Manager of Business Performance

Job Details

Locations	United States/NY/New York
Brand	Zegna
Contract type	Permanent Job
JOB FUNCTION	Sales Channels & Retail Excellence/Retail Excellence

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Manager of Business Performance

CompanyID (accounts for anonymous companies) 693,176

ABOUT ZEGNA
Following the path traced by the founder Ermenegildo over 110 years ago, ZEGNA is now internationally recognized as a leading global luxury menswear brand. Established as a fabric maker in the mountains of Piedmont, ZEGNA is part of the Ermenegildo Zegna Group, which counts more than 6,000 employees. Managed by Gildo Zegna as Chairman and CEO, Ermenegildo Zegna Group designs, creates, and distributes luxury ready-to-wear and accessories under both the ZEGNA and Thom Browne brands to over 500 stores. The Group also operates TOM FORD FASHION through a long-term license agreement with The Estée Lauder Companies Inc. to over 100 stores. As of 30th September 2023, ZEGNA has 403 stores of which 242 are directly operated. The brand remains committed to leveraging its rich heritage to build a better present and future.

YOUR OPPORTUNITY

As the Manager of Business Performance, you will play a key role at ZEGNA, partnering with cross-functional teams and stakeholders to deliver impactful business reporting and analysis. Your insights will help drive informed decision-making at all levels of the organization.

In this role, you will also lead initiatives to streamline processes, identifying and implementing improvements that enhance operational efficiency and effectiveness. We’re looking for someone with a strategic mindset, strong business acumen, and a proactive, action-oriented approach.

Essential Duties & Responsibilities

Own weekly business review document
- Collaborate with cross-functional teams to gather data, insights, and feedback.
- Partner closely with the Executive team to deliver consistent reporting that supports performance improvement and growth objectives.
- Track initiative progress, analyze results, and recommend adjustments to optimize outcomes.
Enhance Business Reporting Processes
- Streamline existing reporting frameworks and continuously seek opportunities to improve and evolve reporting tools and methodologies.
- Deliver performance metrics and analysis to the Executive team on a weekly, monthly, and annual basis.
Ensure the accuracy and integrity of reports; identify and resolve data discrepancies or reporting issues.
Develop strong, long-term partnerships with key executives through consistent engagement and value-driven reporting.
Lead and manage key projects from initiation through completion, ensuring timelines and deliverables are met.
Cross-Functional Support
- Conduct ad hoc research on analytical tools and methodologies to support various teams.
- Assist with the creation of PowerPoint presentations for executive and management meetings.
Executive Deck Development
- Support departments in building executive-level presentations and ad hoc materials.
- Spearhead the creation and completion of key presentation decks for initiatives including but not limited to CEO store visits, store openings/relocations, monthly GM meetings, Town Halls, and quarterly newsletters
Provide reporting assistance to the Planning team as needed.

WHO YOU ARE:

Communication, engagement and influencing skills operating at senior executive levels
Experienced in driving “best in class” operational delivery and organizational performance
Analytical mindset, proven ability to manage and navigate complex data
Advanced excel and powerpoint skills
Ability to think proactively, creatively problem solve, and escalate issues when needed
High degree of responsibility, accuracy, and attention to detail
Ability to multi-task and work with tight deadlines and under pressure
Willingness to learn and to constantly improve
Excellent organization, communication, and interpersonal skills
Enthusiasm, positivity, and team spirit: is able to Meet deadlines under pressure and escalate issues proactively
Fully proficient in working in English, any other language is an asset
Bachelor’s degree or equivalent preferred

COMPENSATION:

The pay range for this position is $120,000-$130,000 annually plus bonus potential, dependent on candidates' relevant skills and experience.

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