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Regional Director

Job Details

Locations	United States/CA/Beverly Hills
Brand	Zegna
Contract type	Permanent Job
JOB FUNCTION	Sales Channels & Retail Excellence/Retail

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Regional Director

CompanyID (accounts for anonymous companies) 693,176

ABOUT ZEGNA

The global leader in luxury menswear, ZEGNA was founded in the Italian Alps in 1910. Part of the Ermenegildo Zegna Group, the brand remains true to the values of its visionary Founder, Ermenegildo Zegna, who believed in creating world-class fabrics in harmony with both nature and local communities—a philosophy embodied by Oasi Zegna, the home of our values. The inspiration behind the brand’s values, Oasi Zegna, continues to guide everything we do at ZEGNA — from supporting our people to fostering a culture of growth, where craftsmanship and innovation are core elements of our learning processes and long-term growth strategy.

YOUR OPPORTUNITY

As a Regional Director for Zegna, you will lead store teams to execute business strategy across the West Coast region, overseeing and leading seven locations. The Regional Director will be part of a dynamic, constantly changing environment, providing opportunities to seek and delight customers through leading a team of highly motivated and talented retail professionals.

The ideal candidate will have significant management experience with a proven record of coaching and developing talent, managing a multi-faceted operation, and consistently taking action to improve service levels.

Reporting directly to the Vice president of Retail, you will help maximize sales through developing retail operational excellence and support to Zegna stores visual and image. You will be the ambassador to our clients for the company image and style focusing on the key areas outlined below. This role will be based in Texas or Florida.

HOW YOU WILL CONTRIBUTE
Business Development

Maximize sales and profitability within the assigned region utilizing all available data, knowledge of the business and marketplace to consistently seek new opportunities to improve core business
Responsible for managing stores spend & seek opportunities to minimize costs.
Review and monitor daily, weekly, monthly business and people results; creating strategic plans in partnership with the SD of Retail to achieve ideal targets.
Propose Store events to generate business; actively participating in the Community to drive external sales generation
Active benchmarking of competitor business and brand activities
Attract, create, and maintain loyal Zegna customers at every opportunity, managing customer relationships and building solid relationships with VIP customers
Analyse and utilize CRM data, setting the direction of the sales team in developing business plans and relationship activities
Provide regular feedback to the Merchandising team to ensure all locations have the correct assortment designed to drive profitability & sales.
Partner with the Visual Merchandising team to ensure visual criteria and verify guidelines are executed in each store.
Responsible for providing support to Store Managers to ensure all operational objectives are achieved, brand and product standards are maintained & store teams are set up for success.
Ensure all store locations achieve excellence in retail operations and company standards
Report all issues to the Retail Operations team and work in cooperation with the retail department to optimize stockroom management.
Manage inventory activities and will be responsible for results.
Develop store communication content and ensure best practices and information are consistently shared
Manage all financial aspects of business operations, accounting and budgeting including use of daily, weekly, monthly reporting tools; analysis of report data; cash register operations and Sales against goals - tracking sales versus established standards
Ensure consistent and high standards of MTM in-store operations and services
Set monthly, weekly, and daily sales goals delivered with sound action plans to meet and exceed annual plan
Plan Sales force staffing deployment and store shift management
Plan for trading peaks and troughs, emergencies, and ad-hoc situations

People

Build healthy relationships with Store Leadership teams and establish a positive and engaging work environment in each store location.
Oversee performance management and talent development processes within the regions; recognize and reward potential talent.
Maintain a talent pipeline by partnering with HR/Learning & Development providing store teams access to learning opportunities as needed.
Ensure all store locations create a motivated, positive and safe work environment.
Manage all store personnel according to Company policies and employment laws.

WHO YOU ARE:

5+ years management experience in a multi store environment
Must exhibit excellent team leadership, customer service, communication, interpersonal and computer skills.
Bachelor’s degree or equivalent required.
Ability to self-learn and self-develop
Generates customer delight
Proficient with digital technology
Familiar with Apple products is a plus
Excellent written and verbal communication skills
Compensation ranges from $185,000 to $200,000, with additional bonus opportunities available

Ermenegildo Zegna Group. is an equal opportunity employer and offers a competitive salary and an attractive benefits package. We offer our employees opportunities for career advancement and invite you to develop your career with us.

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