MENU

EN

IT
ZH
JA

Back

Group

Overview
Our Governance

Brands

Zegna
Thom Browne
Tom ford fashion
Our Filiera

Commitments
Sustainability Documents
Oasi Zegna

CAREERS

People
ZEGNA
Thom Browne
Our Filiera
Investors
Media

Close

JOBS

Working at Zegna
Career Areas
Locations
FAQ
JOBS

Sales Assistance

Job Details

Locations	United States/NY/New York
Brand	Zegna
Contract type	Permanent Job
JOB FUNCTION	Sales Channels & Retail Excellence/Retail

Share with LinkedIn

Sales Assistance

CompanyID (accounts for anonymous companies) 693,176

ABOUT ZEGNA
Following the path traced by the founder Ermenegildo over 110 years ago, ZEGNA is now internationally recognized as a leading global luxury menswear brand. Established as a fabric maker in the mountains of Piedmont, ZEGNA is part of the Ermenegildo Zegna Group, which counts more than 6,000 employees. Managed by Gildo Zegna as Chairman and CEO, Ermenegildo Zegna Group designs, creates, and distributes luxury ready-to-wear and accessories under both the ZEGNA and Thom Browne brands to over 500 stores. The Group also operates TOM FORD FASHION through a long-term license agreement with The Estée Lauder Companies Inc. to over 100 stores. As of 30th September 2023, ZEGNA has 403 stores of which 242 are directly operated. The brand remains committed to leveraging its rich heritage to build a better present and future.

YOUR OPPORTUNITY

As a Sales Assistant for Zegna, you will aid in transforming a customer’s store visit into a memorable luxury shopping experience. As Brand Ambassadors, you help support the Customer Advisors and help create an atmosphere of passion and enthusiasm for the Zegna collections.

Reporting directly to the Store Manager, you will support the sales team through retail operational excellence and aid in ensuring the stores’ overall image. The role stands at the very center of our organization as they continue to safeguard the growth and longevity of our Brand.

HOW YOU WILL CONTRIBUTE

Actively communicate customer, product, and other store information within the store team to ensure customer and business needs are met.
Support selling flow activities by consistently updating customer profiles, executing gift packages and aid in the overall preparation for client appointments
Create Calendar for confirmed appointments
Support with pulling + organizing product for large scale appointments
Ensure POS and Alteration Stations are stocked + organized
Consult with Customer Advisors to discover their needs by exploring customer preferences and occasions for which the customers are shopping.
Utilize company provided (iPod/iPad) technology to offer a complete and integrated luxury experience.
Take ownership of resolving customer issues or complaints with empathy, while adhering to Zegna customer service policies such as alteration, damage, and repair, global return policies, etc.
Support the MTM department in entering orders in FIT when floor support is not needed
Drive and perform onsite audits of store physical inventories
Ensure in-store visual merchandising adheres to Merchandising guidelines
Purchase of all packing related materials, packaging, and general supplies for the store
Support back of house operations (shipping & receiving items)
Adhere to Zegna store operations and time and attendance policies and standards.

WHO YOU ARE:

Is passionate and open-minded
Generates customer delight
Proficient with digital technology
Excellent written and verbal communication skills

COMPENSATION:

The pay range for this position is $20.00-$23.00 per hour. The rate of pay offered will be dependent upon candidates' relevant skills and experience.

Related Positions

Contribute to our proud legacy, and shape our vibrant future, as what makes you, makes Zegna.

VIEW OPEN POSITIONS

Copywriter - English Mothertongue

Marketing, Brand Communication & Digital Media/Marketing & Digital

,

Junior HR Controller EMEA

Corporate and Staff Functions/Human Resources

,

Corporate and Staff Functions/Human Resources

,

Junior Illustrator

Style & Creative Design, Visual Merchandising and Store Planning/Style & Creative Design

,

Store Style Advisor - Vienna (Fixed Term)

Sales Channels & Retail Excellence/Retail

,

Accounts Receivable Analyst

Corporate and Staff Functions/Finance & Control

,

Work Organization Internship

Internship/Internship

,

Sales Assistance

Sales Channels & Retail Excellence/Retail

,

Addetto/a all'avanzamento di produzione Internship

Internship/Internship

San Pietro Mosezzo

,

Store Style Advisor - Roermond (Fixed Term)

Sales Channels & Retail Excellence/Retail

,

Raw Materials Logicists Specialist

Product Development, Manufacturing, End-to end Supply Chain/Logistics

,

Designer Intern

Style & Creative Design, Visual Merchandising and Store Planning/Style & Creative Design

,

Store Style Advisor - Bicester

Sales Channels & Retail Excellence/Retail

,

Digital Development Project Coordinator

Marketing, Brand Communication & Digital Media/Marketing & Digital

,

Style Advisor - Courchevel

Sales Channels & Retail Excellence/Sales

,

Consumer Value Project Specialist

Sales Channels & Retail Excellence/Retail Excellence

,

Consumer VIC Specialist

Sales Channels & Retail Excellence/Retail Excellence

,

Campus Ambassador Program

,

Assistant Store Manager Montenapoleone

Sales Channels & Retail Excellence/Sales

,

STORE STYLE ADVISOR - Malpensa ( Summer Support)

Sales Channels & Retail Excellence/Sales

,

STORE STYLE ADVISOR - Linate ( Summer Support)

Sales Channels & Retail Excellence/Sales

,

TRAVELLING KNITWEAR TECHNICIAN

Product Development, Manufacturing, End-to end Supply Chain/Manufacturing

,

Store Style Advisor - London New Bond Street

Sales Channels & Retail Excellence/Retail

,

IT Omnichannel Digital Applications & EComm Project Manager

Corporate and Staff Functions/Information Technology

,

Store Style Advisor - Rinascente Milano - Summer Support

Sales Channels & Retail Excellence/Sales

,

Store Style Advisor PT - Firenze - Summer Support

Sales Channels & Retail Excellence/Sales

,

Facility Specialist & ASPP

Corporate and Staff Functions/General Services

,

Brand Marketing Coordinator

Marketing, Brand Communication & Digital Media/Marketing & Digital

,

Accounting Specialist - SAP

Corporate and Staff Functions/Finance & Control

,

Assistant General Manager

Sales Channels & Retail Excellence/Sales

,

Receptionist (UAE National/Emirati)

Corporate and Staff Functions/General Services

,

Facility specialist

Product Development, Manufacturing, End-to end Supply Chain/Manufacturing

,

Training Assistant (Emirati / UAE National)

Sales Channels & Retail Excellence/Retail

,

Store Style Advisor - London Harrods

Sales Channels & Retail Excellence/Retail

,

Store Style Advisor - Outlet Punta Norte

Sales Channels & Retail Excellence/Sales

Ciudad de Mexico

,

Product Developer Intern, Shoes&LA

Product Development, Manufacturing, End-to end Supply Chain/Product Development

,

Runner - Roma Borgognona

Sales Channels & Retail Excellence/Sales

,

Sales Channels & Retail Excellence/Retail

,

Store Style Advisor Fiumicino Airport

Sales Channels & Retail Excellence/Sales

,

Store Style Advisor Fiumicino Airport

Sales Channels & Retail Excellence/Sales

,

AS400 ACADEMY (6 months internship)

Internship/Internship

,

Style Advisor Montecarlo

Sales Channels & Retail Excellence/Sales

,

Store Style Advisor - Panamá

Sales Channels & Retail Excellence/Sales

,

Sales Channels & Retail Excellence/Sales

,

Work organization Internship (time and methods)

Internship/Internship

San Pietro Mosezzo

,

Operations Associate

Sales Channels & Retail Excellence/Retail

,

Sales Channels & Retail Excellence/Retail

,

Store Style Advisor PT - Venezia

Sales Channels & Retail Excellence/Sales

,

IT Oracle EPM Senior Business Analyst

Corporate and Staff Functions/Information Technology

,

Visual Merchandising Project Manager

Style & Creative Design, Visual Merchandising and Store Planning/Visual Merchandising

,

Senior Store Customer Advisor (Dubai Mall)

Sales Channels & Retail Excellence/Sales

,

Style Advisor - ECI Diagonal

Sales Channels & Retail Excellence/Sales

,

Store Style Advisor - Amsterdam

Sales Channels & Retail Excellence/Retail

,

Store Style Advisor - Hamburg

Sales Channels & Retail Excellence/Retail

,

Corporate and Staff Functions/Finance & Control

,

Sales Channels & Retail Excellence/Retail

,

Assistant Store Manager

Sales Channels & Retail Excellence/Retail

,

Zegna - Turkey - Senior Style Advisor

Sales Channels & Retail Excellence/Retail

,

Product Manager Intern

Product Development, Manufacturing, End-to end Supply Chain/Product Development

,

Consolidated Accounts Specialist

Corporate and Staff Functions/Finance & Control

,

Bespoke Business Development Manager

Sales Channels & Retail Excellence/Sales

,

Shoes Designer Intern

Style & Creative Design, Visual Merchandising and Store Planning/Style & Creative Design

,

Style & Creative Design, Visual Merchandising and Store Planning/Style & Creative Design

,

IT Business Analyst

Corporate and Staff Functions/Information Technology

,

Store Customer Advisor

Sales Channels & Retail Excellence/Sales

email

email

email

language English

sitemap

Corporate Governance
Sustainability
Brands
Careers
Investors
Latest News

Brands

Zegna
Thom Browne
Luxury Textile Laboratory Platform

GROUP SITES

Zegna
Thom Browne

legal

Code of Ethics
Privacy&Policy
Cookie Policy
Terms & Conditions

Ermenegildo Zegna N.V., Amsterdam, P.IVA 00154990022 PEC. zegna.holditalia.spa@legalmail.it

Cookie policy

x

We use technical cookies, that are always enabled and necessary for the website to work correctly, and analytic and profiling cookies, including third party ones, to allow us to measure the usage and performance of the web site and send advertising, including targeted advertising. To accept all cookies, click «Accept». To manage or disable cookies click on «Manage». To refuse all cookies and close the banner click on «x»; in this case you can continue to navigate the site and only technical cookies will be used. If you would like to learn more, please read our Cookie Policy

Manage

Accept